Risk, Crisis, Quality Management and Food Safety Consultant
Lesley is an experienced quality, food safety, risk and business continuity professional
with over 30 years' experience in the food industry. In that time Lesley has developed
and implemented a wide range of programmes and processes for one of Australasia's
leading FMCG companies as well as handling material business interruption events.
Specialising in developing, implementing and improving a wide range of Management
Systems aimed at complying with internal and external Stakeholder requirements and
dealing with "the things that keep you awake at night..."
Food Safety/Quality Management
·Review and development of Food Safety and Quality Management Systems
·Development of practical systemic processes
·Consumer Complaint Management and escalation
·Product Recall Plan development
·Internal, Supplier, Contract Manufacture and Third Party Warehousing
selection and Auditing
·Training: Food Safety, Quality, GMP, Product Recall
Strategic, Operational & Project Risk Assessment
·Identification and assessment of risks that impact on a business's ability
to achieve objectives (ISO/NZS:31000)
·Determining the effectiveness of systems and controls that prevent or
·Identifying and managing implementation of improvements.
·Project and relationship management across internal and external
stakeholders (3rd Party Warehousing, Customers, External Auditors, Insurers and Recovery
Site Service Providers)
·Developing and implementing Business Continuity and Crisis Management Plans
(ISO:22301, Business Continuity Institute - Good Practice Guide)
·Testing the effectiveness of implemented controls through reviews and audits
·Business Interruption Incidents, Crisis Management events, investigating
causes and debriefing
·Set up and test activation of Third Party Recovery Sites
·Training: Risk Management principles; Business Continuity, Crisis Management
(overview and links between systems, desktop exercises, simulated events).
Asset Protection and Insurance Loss Prevention
·Review and development of programs and standards aimed at reducing risk and
addressing Insurers requirements relating to Property and Products (Malicious Product
Tamper, Accidental Contamination)
·Asset Protection Improvement Projects such as Hazardous Areas (Combustible
Dusts, Flammable Gases and Vapours), Metal Halide Lighting, Sprinkler Systems,
Combustible Building Materials
·Audits of Contract Manufacturers and Third Party Warehousing providers
·Training: Asset Protection overview, Hazardous Areas
Legal Compliance Programs
· Training: Commerce Act, Fair Trading Act and Consumer Guarantees Act.
Diploma in Business, Certificate Business Continuity Institute, HACCP, Occupational
Health & Safety (Hazard Identification, Risk Assessment, Incident Investigation), NZ
Certificate in Science
European Foods - Management Systems Audit and Risk Assessment.
Bobux International - Health and Safety Management system audit
Auckland Regional Public Health Service (Contract) Emergency Planner -
Development of Emergency Response Framework, Emergency Plan review, EBOLA Response
review and debrief report.
Goodman Fielder (AU/NZ) - Risk and Crisis Management roles at Corporate and
Divisional level. Quality Assurance and Food Safety roles at Bluebird Foods.
ETA Foods Limited - Laboratory Supervisor, Quality Control and Raw Materials
testing, implemented on line process control, Sanitation procedures and development of
potato crop quality testing programme.
Conference Committee 2016 - Navigating the Challenges organiser and session
FIT Course - Product Recall Workshops
Project Team Chair 2nd Edition GMP Guide & Food Safety Video, assisted with 1st Edition
Past Chairperson Quality Assurance/Food Safety Division , Symposiums and Seminars on
Food Microbiology, Food Safety and Listeria
BCI: Business Continuity Institute, Associate Member
RiskNZ: Risk Management sector body, Member
ICM: Institute of Management Consultants, Affiliate
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