Lesley Steeples
Risk, Crisis, Quality Management and Food Safety Consultant

Lesley is an experienced quality, food safety, risk and business continuity professional with over 30 years' experience in the food industry. In that time Lesley has developed and implemented a wide range of programmes and processes for one of Australasia's leading FMCG companies as well as handling material business interruption events.

Specialising in developing, implementing and improving a wide range of Management Systems aimed at complying with internal and external Stakeholder requirements and dealing with "the things that keep you awake at night..."


Services offered

Food Safety/Quality Management

·Review and development of Food Safety and Quality Management Systems

·Development of practical systemic processes

·Consumer Complaint Management and escalation

·Product Recall Plan development

·Internal, Supplier, Contract Manufacture and Third Party Warehousing selection and Auditing

·Traceability exercises

·Training: Food Safety, Quality, GMP, Product Recall

Strategic, Operational & Project Risk Assessment

·Identification and assessment of risks that impact on a business's ability to achieve objectives (ISO/NZS:31000)

·Determining the effectiveness of systems and controls that prevent or correct risks.

·Identifying and managing implementation of improvements.

·Project and relationship management across internal and external stakeholders (3rd Party Warehousing, Customers, External Auditors, Insurers and Recovery Site Service Providers)

·Developing and implementing Business Continuity and Crisis Management Plans (ISO:22301, Business Continuity Institute - Good Practice Guide)

·Testing the effectiveness of implemented controls through reviews and audits

·Business Interruption Incidents, Crisis Management events, investigating causes and debriefing

·Set up and test activation of Third Party Recovery Sites

·Training: Risk Management principles; Business Continuity, Crisis Management (overview and links between systems, desktop exercises, simulated events).

Asset Protection and Insurance Loss Prevention Programs

·Review and development of programs and standards aimed at reducing risk and addressing Insurers requirements relating to Property and Products (Malicious Product Tamper, Accidental Contamination)

·Asset Protection Improvement Projects such as Hazardous Areas (Combustible Dusts, Flammable Gases and Vapours), Metal Halide Lighting, Sprinkler Systems, Combustible Building Materials

·Audits of Contract Manufacturers and Third Party Warehousing providers

·Training: Asset Protection overview, Hazardous Areas

Legal Compliance Programs

· Training: Commerce Act, Fair Trading Act and Consumer Guarantees Act.

Qualifications

Diploma in Business, Certificate Business Continuity Institute, HACCP, Occupational Health & Safety (Hazard Identification, Risk Assessment, Incident Investigation), NZ Certificate in Science


Experience

European Foods - Management Systems Audit and Risk Assessment.

Bobux International - Health and Safety Management system audit

Auckland Regional Public Health Service (Contract) Emergency Planner - Development of Emergency Response Framework, Emergency Plan review, EBOLA Response review and debrief report.

Goodman Fielder (AU/NZ) - Risk and Crisis Management roles at Corporate and Divisional level. Quality Assurance and Food Safety roles at Bluebird Foods.

ETA Foods Limited - Laboratory Supervisor, Quality Control and Raw Materials testing, implemented on line process control, Sanitation procedures and development of potato crop quality testing programme.


Professional involvement:

NZIFST:Fellow
Conference Committee 2016 - Navigating the Challenges organiser and session chairperson

FIT Course - Product Recall Workshops

Project Team Chair 2nd Edition GMP Guide & Food Safety Video, assisted with 1st Edition GMP Book

Past Chairperson Quality Assurance/Food Safety Division , Symposiums and Seminars on Food Microbiology, Food Safety and Listeria

BCI: Business Continuity Institute, Associate Member

RiskNZ: Risk Management sector body, Member

ICM: Institute of Management Consultants, Affiliate


Back to the top